About
David is CEO of TheCustomer.Co, advising senior SaaS executives on building customer…
Articles by Dave
Contributions
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What are the best ways to build your personal brand as a startup founder or leader?
Practice communiaction - and no, that is not misspelt! Read it carefully. It may not reach thousands of people but the impact on those it does reach will be huge and enhance your reputation immeasurably simply because most people don't do and say the same things.
Activity
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Not *everything* revolves around Customer Success 😂 Getting my WSET certification today. Wish me luck 🍀🍷
Not *everything* revolves around Customer Success 😂 Getting my WSET certification today. Wish me luck 🍀🍷
Liked by Dave Jackson
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📣 There's a lot of amazing sessions at Matik's upcoming Scale + Customer Success Summit! Are you trying to figure out which ones you should attend?…
📣 There's a lot of amazing sessions at Matik's upcoming Scale + Customer Success Summit! Are you trying to figure out which ones you should attend?…
Liked by Dave Jackson
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I officially joined Hampton as the Head of Marketing on Monday. Communities are about bringing people together around shared interests. They’ve…
I officially joined Hampton as the Head of Marketing on Monday. Communities are about bringing people together around shared interests. They’ve…
Liked by Dave Jackson
Experience
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Licenses & Certifications
Publications
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Becoming Dynamic
MacMillan
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Dynamic Orgnisations: The Challenge of Change
MacMillan
Honors & Awards
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Global Top 25 CS Influencer
Success Hackers
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Top 25 Global CS Influencer
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David was recognised as a Top 25 Global Customer Success Influencer in 2020
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Top 25 CS Influencer
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Recommendations received
9 people have recommended Dave
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After nearly 25 years at Experian I'm saying goodbye today to some fantastic and talented colleagues. Thank-you for the all the fun, achievements and…
After nearly 25 years at Experian I'm saying goodbye today to some fantastic and talented colleagues. Thank-you for the all the fun, achievements and…
Liked by Dave Jackson
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Happy Friday! Last round of chilli crab before I pack my bags and fly back to the UK. What an immense trip Singapore has been. I’ll share some…
Happy Friday! Last round of chilli crab before I pack my bags and fly back to the UK. What an immense trip Singapore has been. I’ll share some…
Liked by Dave Jackson
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Atlanta CS peeps in the house at #Pulse2024!! Kevin Metzger Justin Chappell Veronique Montreuil Tony Smart Rishi Bhagwandeen David Leibell 👋 Beth…
Atlanta CS peeps in the house at #Pulse2024!! Kevin Metzger Justin Chappell Veronique Montreuil Tony Smart Rishi Bhagwandeen David Leibell 👋 Beth…
Liked by Dave Jackson
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The battle between MICROMANAGING vs BEING IN THE DETAILS. I've often heard executives say, "my job is strategy, not being in the weeds." While it's…
The battle between MICROMANAGING vs BEING IN THE DETAILS. I've often heard executives say, "my job is strategy, not being in the weeds." While it's…
Liked by Dave Jackson
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Elevate your data strategy at Texas Dreamin' with SurveyVista! Learn about our native Salesforce integration and how we help turn data into…
Elevate your data strategy at Texas Dreamin' with SurveyVista! Learn about our native Salesforce integration and how we help turn data into…
Liked by Dave Jackson
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A selection of 3-bedroom townhouses situated in the desirable Rooksdown development which are for sale. With prices starting from £425,000, book…
A selection of 3-bedroom townhouses situated in the desirable Rooksdown development which are for sale. With prices starting from £425,000, book…
Liked by Dave Jackson
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What a fun opportunity to see my daughter, Brittney Bangerter, in action as an Event Coordinator for BILL (following in the footsteps of her older…
What a fun opportunity to see my daughter, Brittney Bangerter, in action as an Event Coordinator for BILL (following in the footsteps of her older…
Liked by Dave Jackson
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Delighted that for the 2nd year in a row Hyphen8 won BEST SALESFORCE PARTNER TO WORK FOR at the Digital Revolution Awards last night! So that means…
Delighted that for the 2nd year in a row Hyphen8 won BEST SALESFORCE PARTNER TO WORK FOR at the Digital Revolution Awards last night! So that means…
Liked by Dave Jackson
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WE'VE TRAINED CUSTOMERS TO AVOID US! Why your key customer leaders are avoiding you, and what to do about it ⤵ A simple way to know your QBRs aren't…
WE'VE TRAINED CUSTOMERS TO AVOID US! Why your key customer leaders are avoiding you, and what to do about it ⤵ A simple way to know your QBRs aren't…
Liked by Dave Jackson
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Thrilled to be at Texas Dreamin' showcasing SurveyVista! Discover how our Salesforce-native tools—surveys, forms, and more—can empower your data…
Thrilled to be at Texas Dreamin' showcasing SurveyVista! Discover how our Salesforce-native tools—surveys, forms, and more—can empower your data…
Liked by Dave Jackson
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