“I had the pleasure of working with Jeff at Pipedrive, where his thought leadership and people first approach were valued by his peers and teams. He is a strong leader who collaborates effectively, takes constant initiative, presenting himself and organization with utmost professionalism. Jeff cares about his people and pushes to grow and uplift his team, all while keeping a keen eye on data, and analytics. He is an inspiring leader who makes those around him want to be better themselves. ”
About
Senior Customer Success Leader with over 20 years of leading Customer Success…
Contributions
Activity
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🔍 On this episode, we have Anita Toth, the Chief Hidden Revenue Hunter at ATI, who sheds light on effective strategies to combat churn and enhance…
🔍 On this episode, we have Anita Toth, the Chief Hidden Revenue Hunter at ATI, who sheds light on effective strategies to combat churn and enhance…
Liked by JEFF HECKLER
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Looking forward to this! Customer Success Collective
Looking forward to this! Customer Success Collective
Liked by JEFF HECKLER
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Super excited to have some of the Whip Around Customer Success team, Mary H. Freelove and Katherine Matute , at the Gainsight Pulse conference. So…
Super excited to have some of the Whip Around Customer Success team, Mary H. Freelove and Katherine Matute , at the Gainsight Pulse conference. So…
Liked by JEFF HECKLER
Experience
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Education
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King's College
Activities and Societies: Dean's List, Lacrosse, Basketball, President of the Campion Society (Poetry), Theater, WRKC DJ (FCC Licensed)
Licenses & Certifications
Volunteer Experience
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Board Member, Employment Advisory Council
Downtown Streets Team
- 5 years 9 months
Poverty Alleviation
Downtown Streets Team employs a Work-First model in which members of the homeless community have the opportunity to rebuild their lives through our volunteer work-readiness program. DST is a stepping stone for those members of the homeless community who have committed to change their lives for the better and are ready to transition back into mainstream society. In exchange for food/housing vouchers and services, team members sweep streets, line soccer fields, perform janitorial work, run…
Downtown Streets Team employs a Work-First model in which members of the homeless community have the opportunity to rebuild their lives through our volunteer work-readiness program. DST is a stepping stone for those members of the homeless community who have committed to change their lives for the better and are ready to transition back into mainstream society. In exchange for food/housing vouchers and services, team members sweep streets, line soccer fields, perform janitorial work, run kitchens, clean environmental habitats, and much more. We coordinate the efforts of local government officials, law enforcement, businesses, and volunteers to create job opportunities and hands-on case management for the homeless. Our participants earn everything they get from our organization; we are not a charity.
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Office, Logistics, Food Bank/Kitchen & Financial Supporter
Halifax Urban Ministries
- Present 14 years 9 months
Poverty Alleviation
Food and resource bank, administration, resource recruiting, financial advising, soup kitchen.
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Call Center and Technology
The Salvation Army
- 5 months
Disaster and Humanitarian Relief
Hurricane disaster relief.
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Volunteer
Bert Fish Medical Center
- Present 15 years 9 months
Health
- Annual Community Flu Vaccination Events
- Various Fund Raising including 5k runs, walks, community outreach
- Annual Holiday Food Drives -
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Volunteer Staff
Inspire Equine Therapy Program
- 5 months
Health
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Courses
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IT Leadership - Stanford Continuing Studies
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Recommendations received
2 people have recommended JEFF
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Wow, we did cover a lot of ground, The Digital Customer Experience Podcast and Alex Turkovic! Thank you for this fun conversation!
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